LiftTrakr Support

LiftTrakr — lifttrakr.com

Need help with LiftTrakr? We're happy to assist. The fastest way to reach us is by email — we read every message and typically reply within 1–2 business days.

Contact us
LiftTrakr@gmail.com

We usually respond within 1–2 business days. Please include your account email and a description of the issue (and your device/OS if it's a bug).

Frequently asked questions

How do I start a workout?

Open the app and tap a category on the Home screen (Push, Pull, Legs, or Core & Cardio), pick your exercises, and start logging your sets. You can use LiftTrakr as a guest or create a free account to sync across devices.

What is Premium, and what does it include?

Premium unlocks Programs: guided, day-by-day workout plans with smart weight progression, exercise-swap suggestions, cycle tracking, and coaching. The free version includes full workout logging, history, and progress tracking.

How do I subscribe to Premium?

Open the Programs tab and tap Unlock Premium Programs, then follow the purchase prompt. On iPhone/iPad the subscription is billed through your Apple ID via the App Store.

How do I restore a purchase I already made?

Open the Premium/paywall screen and tap Restore purchase. Make sure you're signed in to the same Apple ID (iOS) or Google account (Android) you used to subscribe.

How do I cancel my subscription?

Subscriptions are managed by the app store you purchased through:

iPhone/iPad: Settings → tap your name → Subscriptions → LiftTrakr → Cancel.
Android: Google Play → Profile → Payments & subscriptions → Subscriptions → LiftTrakr → Cancel.

Your Premium access continues until the end of the current billing period.

My data isn't syncing / I switched devices.

Make sure you're signed in to the same LiftTrakr account on each device. Guest data is stored only on the device you created it on; create a free account to back it up and sync it. If you're signed in and still don't see your data, email us and we'll help.

How do I delete my account or data?

In the app: Settings → Delete Account. Full instructions are on our Delete Account page. You can also request deletion by email.

How is my data handled?

See our Privacy Policy. In short: we collect only what's needed to run the app, we never sell your data, and we don't use it for advertising.

I found a bug or have a feature request.

Please email us at LiftTrakr@gmail.com. Include your device model and OS version if you can — it helps us reproduce and fix issues faster.